A store built around clarity.
STORE POLICY
A store built around clarity.
These simple store standards guide how we list products, process orders and support customers.
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Product information
We try to show product images, prices, variants and availability as accurately as possible. Small differences in colour, packaging or print can occur because of manufacturer updates and screen settings.
Pricing and availability
Prices and availability may change. The same local product prices apply to pincodes 312001 and 312021; otherwise the standard India price applies. A product may become unavailable before an order is confirmed.
Orders
An order is accepted after payment or payment choice is confirmed and we are able to fulfil it. If an item becomes unavailable, we will contact you about a replacement, refund or cancellation.
Support
We want every order to feel straightforward. Contact ShopStory for help with product choices, delivery, packed orders, wrong items or defective products.
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