Shipping & Returns
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Delivery Policy
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1. Delivery Area
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Free delivery is available only within Chittorgarh City (Pin code: 312001).
Delivery outside Chittorgarh is possible with extra charges, starting at ₹60, based on parcel weight. Charges will be communicated to the customer after order placement.
2. Delivery Charges (Chittorgarh City)
Orders above ₹200 – Free Delivery.
Orders below ₹200 – Delivery charge of ₹20.
3. Delivery Timeframe
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We aim to deliver on the same day, usually within 15 minutes to a couple of hours.
Orders placed after 8:00 PM will be delivered the next day.
In rare cases (bad weather, item unavailability, festivals, or holidays), delivery may take up to 2 days.
4. Delivery Method
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Deliveries within Chittorgarh are handled by our in-house team.
Deliveries outside Chittorgarh are done through partner services.
5. Payment Method
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We offer Pay on Delivery via cash or UPI and online payment methods like UPI, Cards and more via our partner payment gateways.
Customers can pay by cash or through UPI/online payment at the time of delivery if they choose Pay on delivery method.
6. If Customer is Unavailable
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If the customer is not available at the delivery address, they will be contacted.
The customer may choose to pick up the order from a fixed location.
If the order is not picked up within the specified time, it will be cancelled.
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Shipping Policy

