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Shipping & Returns

Delivery Policy — ShopStory.co.in

 

 

 

1. Delivery Area

 

 

Chittorgarh City (PIN: 312001)

 

  • Free delivery is available only within Chittorgarh City.

 

 

Outside Chittorgarh (All-India Delivery)

 

  • Delivery across India is available with additional courier charges.

  • Delivery charges start from ₹39 and depend on the weight, size, and destination of the parcel.

  • Charges will be calculated after the order is placed and shared with you via WhatsApp, SMS, or Email.

  • Once the shipping charges are paid, your order will be scheduled for pickup with our courier partner.

 

 

 

 

 

2. Delivery Charges (Chittorgarh City Only)

 

 

  • Orders above ₹200 – Free Delivery

  • Orders below ₹200 – Delivery Charge ₹20

 

 

 

 

 

3. Delivery Timeframe

 

 

Within Chittorgarh City

 

  • We aim to deliver the same day, usually within 15 minutes to a few hours.

  • Orders placed after 8:00 PM will be delivered the next day.

  • In rare situations (bad weather, item unavailability, festivals, or holidays), delivery may take up to 2 days.

 

 

Outside Chittorgarh (Rest of India)

 

  • Delivery timelines depend on the courier partner and destination.

  • Typically 3–9 working days after dispatch.

 

 

 

 

 

4. Delivery Method

 

 

  • Within Chittorgarh: Delivered by our in-house team.

  • Outside Chittorgarh: Delivered through trusted courier partners.

 

 

 

 

 

5. Payment Method

 

 

Within Chittorgarh

 

  • Pay on Delivery available (Cash or UPI)

  • Online payment options also available via UPI, Cards, etc.

 

 

Outside Chittorgarh (Anywhere in India)

 

  • Only Online Payment is accepted.

  • Pay on Delivery is NOT available.

  • Shipping charges must be paid before dispatch.

 

 

 

 

 

6. If Customer is Unavailable

 

 

  • If the customer is unavailable at the delivery address, we will contact them.

  • Customers in Chittorgarh may choose to pick up from a mutually decided location.

  • If the order is not received or collected within the specified time, it may be cancelled.

 

 

 

 

 

7. Cancellation Policy

 

 

  • A cancellation fee may be charged depending on the order status, location, and situation (for example, if packing or dispatch has already been initiated).

  • Any applicable cancellation fee will be clearly communicated before processing the cancellation.

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Standard  Shipping Rates:

Shipping rates are calculated according to the weight of the parcel. Details of the rates are in the below table:

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shipping rates for shopstory.co.in for standard shipping option, stationery home delivery

Shipping Policy

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