Privacy Policy for ShopStory.co.in

Last updated: October 2025

This Privacy Policy describes how ShopStory (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects your personal information when you use our website https://www.shopstory.co.in (the “Website”) or make purchases through it.

By accessing or using our Website, you agree to this Privacy Policy and consent to the collection and use of information as described here.

1. Interpretation and Definitions

Interpretation
Words with capitalized initial letters have specific meanings defined below. The same definitions apply whether they appear in singular or plural.

Definitions
For this Privacy Policy:

• Account means a unique account created for you to access our Website or certain parts of it.

• Affiliate means any entity that controls, is controlled by, or is under common control with the Company.

• Cookies are small text files stored on your device to help improve your browsing experience.

• Country refers to India.

• Device means any device that can access the Website, such as a computer, tablet, or smartphone.

• Personal Data refers to any information that identifies you as an individual.

• Service refers to the Website and related online services provided by ShopStory.

• Service Provider means any third party that processes data on behalf of ShopStory.

• Usage Data refers to data automatically collected during your interaction with the Website.

• You means the individual or entity accessing or using our Website.

2. Data We Collect

Personal Data

When you interact with our Website or make a purchase, we may collect:

• Name and contact details (email, phone number)

• Billing and shipping address

• Payment details (processed securely through third-party gateways)

• Order history

• Any information you provide via forms or customer support

Usage Data

We automatically collect information such as:

• IP address, browser type, and device information

• Pages visited, time spent, and interaction data

• Referral source and cookies data

3. Use of Your Information

We use your information for purposes including:

• Processing and delivering orders

• Managing your account and transactions

• Providing customer support

• Sending order updates, offers, and marketing communications

• Improving our Website and user experience

• Detecting and preventing fraud or misuse

You can opt out of promotional emails at any time by following the unsubscribe link.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.
Cookies help us remember preferences, manage your shopping cart, and analyze site performance.

You can choose to disable cookies in your browser settings. However, some parts of the Website may not function properly if you do so.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
Usage data may be retained for analytics and improvement purposes.

6. Data Sharing

We may share your data with:

• Service Providers (such as payment gateways, delivery partners, and analytics tools)

• Affiliates and business partners who assist in providing our services

• Law enforcement if required by law or court order

We do not sell or rent your personal data to any third parties.

7. Data Security

We use commercially reasonable measures to protect your data. However, no online transmission is 100% secure. You use the Website at your own risk.

8. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent for marketing communications

• Request details about how your data is used

To exercise these rights, email us at shopstoryindia@gmail.com.

9. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors.

10. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date. You are encouraged to review it periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧 shopstoryindia@gmail.com